Privacy & Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.
Information We Collect
We may collect the following types of personal information:
Identification details such as your name, email address, phone number, and postal address.
Financial details when necessary for our services.
Internet-related data such as IP addresses, cookies, and browsing activity.
Information you provide through forms, email, phone, or other communication channels.
Details provided by third parties when relevant (such as business partners, service providers, or publicly available sources).
Why We Collect Your Information
We collect and use your personal information to:
Provide the services you request.
Verify your identity and protect against fraud.
Improve our website, services, and customer experience.
Communicate with you about updates, offers, or relevant products (you may opt out at any time).
Fulfill legal and regulatory obligations.
How We Collect Information
We collect information directly from you when you:
Fill out forms on our website.
Contact us via phone, email, or social media.
Use our website or digital services.
We may also collect information from trusted third parties, including service providers, partners, and publicly available sources.
How We Protect Your Information
We take reasonable measures to safeguard your personal information against unauthorised access, misuse, loss, or disclosure. This includes:
Secure data storage systems.
Encryption where appropriate.
Restricted access to authorised staff only.
Regular reviews of our security practices.
If we store your information with third-party providers (including cloud storage services), we require them to follow strict data protection standards.
Sharing of Information
We may share your personal information with:
Service providers and business partners assisting us in delivering our services.
Legal, financial, or professional advisers when necessary.
Government or regulatory bodies if required by law.
Related companies or third parties offering services relevant to you (with your consent).
We do not sell your personal information to any organisation.
Marketing Communications
We may contact you with information about our products or services that may interest you. You can opt out of receiving marketing messages at any time by contacting us.
Access and Correction
You may request access to the personal information we hold about you. If any information is inaccurate, outdated, or incomplete, you may request that we correct it. We will respond to access and correction requests within a reasonable timeframe.
Retention and Deletion
We will keep your personal information only as long as it is required for our business or legal obligations. When it is no longer needed, we will securely delete or de-identify it.
Complaints
If you have a concern about how your personal information has been handled, please contact us. We will work with you to resolve your concerns as quickly as possible. If you remain unsatisfied, you may escalate the matter to the relevant privacy regulator in your country.
Contact Us
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:
Email: connect@investmentdoctors.com.au
Phone: 1300 360 307
Address: 7 Maitland Place, Norwest NSW 2153